Welcome to LabCMD. By accessing or using our services, you agree to the following terms and conditions.
1. Services
LabCMD provides managed IT services, technical support, consulting, and related technology services to clients. Services may include:
- Remote and on-site support
- System monitoring
- Communication via phone, email, and SMS
2. Use of Services
You agree to use LabCMD services only for lawful purposes. You will not use our services to transmit harmful, illegal, or unauthorized content.
3. Communications
By engaging with LabCMD, you consent to receive communications related to your services, including email communications, phone calls, and SMS/text messages where applicable. SMS messages are used strictly for support updates, service notifications, and operational communication. Message frequency varies. Standard message and data rates may apply.
4. SMS Opt-In and Opt-Out
By providing your phone number, you consent to receive SMS communications from LabCMD. You may reply STOP to unsubscribe, START to re-subscribe, or HELP for assistance.
5. Service Availability
LabCMD strives to provide reliable services but does not guarantee uninterrupted or error-free operation.
6. Limitation of Liability
LabCMD is not liable for indirect, incidental, or consequential damages arising from the use of our services.
7. Data and Security
We take reasonable measures to protect your data but cannot guarantee absolute security.
8. Termination
LabCMD reserves the right to suspend or terminate services for misuse or violation of these terms.
9. Changes to Terms
We may update these terms at any time. Continued use of services constitutes acceptance of any updates.
10. SMS Communication and Verbal Opt-In
LabCMD collects SMS opt-in verbally either in person or over the phone. When a customer is registered for the first time, they may be asked to provide their phone number and consent to receive SMS-based communications.
Customers are informed that message and data rates may apply, message frequency may vary, they can text HELP for support or more information, and they can text STOP to unsubscribe at any time.
LabCMD does not share SMS opt-in data or consent with third parties for marketing or promotional purposes. For more information, review our Privacy Policy.
Contact
Questions about these Terms can be sent to support@labcmd.com.