Managed IT. Local expertise.
More time for
your business.
Your people have work to do. We take care of the IT.
Support, security, Microsoft 365, and reliable backup planning for the businesses that keep our communities moving.
Chehalis · Centralia · Lewis County & beyond
LabCMDYOUR IT PARTNEROne point of contact.
The whole picture.
One familiar contact. Help from someone who knows your business.
Clear priorities. Understand the work and what comes next.
Local & remote. Support that fits where your people work.
What we take off your plate
The IT your business
depends on. Handled.
From the laptop on the front desk to the systems behind your operation, bring support and maintenance into one working relationship.
IT support & device care
Help with computers, accounts, printers, and the everyday issues that slow your team down.
Explore this serviceSecurity & access
Reduce avoidable risks across your people, accounts, email, and equipment.
Explore this serviceMicrosoft 365
Get the accounts, access, and tools your people rely on organized and supported.
Explore this serviceBackup & recovery
Put a recovery plan around the files and systems your business cannot afford to lose.
Explore this serviceNetworks & servers
Care for the infrastructure connecting your people, locations, and business applications.
Explore this serviceUpgrades & IT planning
Get help with a specific project, a technology decision, or the systems you have outgrown.
Explore this serviceSound familiar?
Small IT problems
can take over
a whole workday.
You don’t need to know the technical answer.
You need someone who will work through it.
“The same problem keeps coming back.”
Recurring login, printer, or connection issues deserve more than another workaround.
We trace the problem, coordinate with the right vendors, and document the fix so your team can get back to work.
“I’m not sure what’s actually backed up.”
A backup is only useful if it covers the right data and you can recover it.
We review what is protected, check for gaps, and agree on monitoring and restore checks.
“Our accounts and access are a mess.”
Shared passwords, old accounts, and unclear permissions are difficult to manage.
We help organize access, add stronger sign-in protection, and establish a process for people joining or leaving.
“We’re growing. Our IT hasn’t caught up.”
New people, a new location, or aging equipment can expose the limits of your current setup.
We help prioritize the changes, plan the transition, and put the right support behind the next stage.
Good support starts with understanding how your business actually works.
LabCMD is an independent managed service provider based in Chehalis, led by Cornelius Thompson. We bring hands-on experience in infrastructure, security, and business systems to the everyday needs of local organizations.
A straightforward start
First, a conversation.
Then, a plan.
Bring us in as your ongoing IT partner, work with us alongside your team, or start with a specific project.
- 01
Tell us about the business.
Your people, your day-to-day work, and the problems you want to solve.
- 02
Get a clear picture.
Review the devices, accounts, systems, and providers your business relies on.
- 03
Agree on the plan.
Know the scope, priorities, service coverage, and costs before work starts.
- 04
Make support straightforward.
Coordinate the handover, document the environment, and give your team a clear way to get help.
Before we talk
A few good
questions.
Is our business too small for managed IT?
Let’s talk about what you need. The right scope depends on the people, systems, and work involved—not just the size of your company. An ongoing service plan or a focused project may be a good fit.
Can you work with our existing IT person?
Yes. We can support selected systems, take on projects, or help with the workload. We agree on responsibilities and how your team and LabCMD will work together.
How much does managed IT cost?
We build the proposal around your users, devices, locations, and coverage needs. It explains what is included, the agreed service hours, and how additional work is priced.
Can you help us change IT providers?
Yes. We can review your environment, coordinate access and documentation, and plan the transition around your business. Timing depends on the systems involved and your current agreement.
Where do you provide on-site support?
LabCMD is based in Chehalis and provides local on-site support around Lewis County, including Centralia. Remote support can cover businesses farther afield. We’ll confirm coverage for your locations when we talk.
Let’s start with your business
Tell us what’s
getting in the way.
A recurring problem, a growing team, or a fresh start with IT.
We’ll help you work out the next step.